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Solutions for Insurance Agents
Insurance is a fiercely competitive industry; every advantage you have over your competition means more potential business for you. The team at Digital Fruition has been developing and maintaining insurance agents' websites for years. We have unique insight to help make your insurance website a success.
Digital Fruition's custom-built rate quote engines enable your customers to get what they need in a flash while saving you the time it takes to quote. Our rate quote engine is like a virtual agent, assisting your customers by providing them with a side by side comparison of available plans. Customers can adjust plans to best suit their needs, all in real time! Our intuitive help system can greatly cut down on customers' confusion, answering their questions so you don't have to. Portions or terms of the policy that customers may have questions about can have a "help" or "more details" icon next to them, which when clicked on will provide more detail. Digital Fruition's quoting engines will increase customer satisfaction, increase sales, and decrease your time involvement, providing great ROI (Return On Investment).
Insurance agents love our advanced CRM (Customer Relationship Management) systems. A CRM, when added to your website, tracks all your visitors and existing customers, providing you with a treasure trove of valuable information: How are leads finding your site? Which advertising methods are working well? Who is your average lead and customer? How many instant quotes were given out this month? How many leads converted into clients? Digital Fruition's CRM systems keep you informed so you can make the right decisions.
Partial list of Digital Fruition's insurance industry solutions:
- Instant Online Quoting Engines
Your prospects or customers can obtain detailed quotes instantly, without you having to lift a finger.
- Online Applications
Automate your application process by allowing your clients to apply online with a secure system. Another great time saver.
- PDF Services
Place documentation, forms, applications, and more, online. Grant your customers easy access to the forms they need, and allow them to type their responses directly on the form with the option to print, fax or email the responses back to you. We can also create secure PDF forms insuring that your customers' information is safe.
- CRM (Customer Relationship Management) System
Who is your average lead or customer? What do you know about them? Which advertising method is working best? What is your conversion rate of leads to customers? To best answer these questions, you need a CRM database. CRM systems both give you great insight into your leads and customers as well as better gauge your marketing, sales and customer service so you can run your businesses more productively, efficiently, and profitably. Our CRM solutions also make managing your business much easier; all dimensions of your customers' information are at your fingertips. Your CRM database can be totally integrated with your email marketing, PPC advertising, contact forms, shopping cart, and newsletter emailings, automatically inputting the corresponding information into your CRM system.
- Live Chat
One of the most popular software packages we sell to online businesses is customer support/live chat software. Live Chat has two major functions: it not only allows your customers to initiate chats with your sales team with no additional software required, it allows your staff to initiate a chat with your website visitors! This unique feature adds that extra "flare" of customer service that your competition may not have. Online retailers have told us it's like walking up to a customer that walked in the door and saying, "Hello, how can we help you!" If a visitor is looking for a specific product you can show him it by opening a window in his browser. This is great for helping them choose the plans that are best for them. You can even tell the basic location of their computer, how they found you, what web pages on your site they are on and more.
These is only a basic list of the solutions we offer for the Insurance Industry. Obviously we don't want to list all our secrets on the internet; to learn more, contact us for a free consultation today!
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