Solutions for eCommerce
Online retail sales have been growing at a staggering rate. From 2004 to 2005 alone, retail sales (excluding travel, auctions and large corporate sales) grew 24% to a total of 82.3 billion dollars (source: comScore 2006). Needless to say, e-commerce is a very attractive industry to be in right now. Digital Fruition can help you be a part of this amazing growth. From small home-based e-commerce businesses to larger retail stores that want to expand their business by selling online, we have the solutions to make it happen. Our team has built all kinds of product listing systems and shopping carts from the ground up, many of which have sold thousands of products. We can customize your website, product listing system, and shopping cart to tailor fit your needs and image. If you have a tight budget, we have the solution for you too: a small setup and monthly fee for our basic shopping cart will get you up and selling in no time.
Partial list of Digital Fruition's eCommerce solutions:
- Product Databases and Product Listing Systems
Manage your products with precision; add products, edit descriptions, upload images, and layout pages for each item you sell. Change prices, create sales, and manage every aspect of your inventory on your own, without having to pay us for the changes. - Shopping Carts
The heart of any e-commerce business is its shopping cart. The shopping cart defines your user's purchasing experience. Why settle for anything less than the best cart? We have built shopping carts from the ground up; we know the ins and outs of shopping carts. We also understand that every business likes things to run their way. That's why our custom shopping cart solutions can be customized to meet your specific needs and wants. - Froogle Feeds
Our proprietary Froogle module integrates Froogle Feeds with your product database, automatically listing your products in froogle, google's product search engine. - Live Chat
One of the most popular software packages we sell to online businesses is customer support/live chat software. Live Chat has two major functions: it not only allows your customers to initiate chats with your sales team with no additional software required, it allows your staff to initiate a chat with your website visitors! This unique feature adds that extra "flare" of customer service that your competition may not have. Online retailers have told us it's like walking up to a customer that walked in the door and saying, "Hello, how can we help you!" If a visitor is looking for a specific product you can show him it by opening a window in his browser. This is great for helping them shop your site just as if they came into your store. You can even tell the basic location of their computer, how they found you, what web pages on your site they are on and more. - CRM (Customer Relationship Management) Software
No business should be without a CRM system, least of all e-commerce businesses. Knowing how customers found your site, which ads are or aren't working, tracking customers' orders, returns, spending habits, and more, are vital parts of growing your business. Digital Fruition's CRM systems put all the information for a given customer at your fingertips, allowing you to make informed decisions. It's very important to know and understand your customer, so you can keep them happy and keep them coming back! - Invoicing and Billing Systems
Let's face it, invoicing and billing can be a pain, but without it you'd never get paid. Digital Fruition's custom invoicing and billing systems integrated with your shopping cart will make your life easier. Online orders automatically generate invoices that can be emailed to the customer, managed online, or even downloaded into QuickBooks or similar software. Track the progress of every invoice, resolve problems, issue credits, and track shipments, all in one place. - Live Credit Card Processing
Accept payments instantly. Verify cardholder using Verified by Visa (VBV) or Mastercard SecureCode. Reduce transaction costs by eliminating fraud. Accepting credit cards over the internet is a very complicated process; our expert team can guide you every step of the way. - SSL (Secure Socket Layer)
We take security very seriously! Your site will be protected with an industry standard 128-bit SSL certificate, ensuring that you can accept credit card and other payment information securely over the internet.
Whether you're looking to start a new e-commerce business or you already have an e-commerce website and are looking to improve it, we can make it happen. Obviously we don't want to list all our secrets on the internet; to learn more, contact us for a free consultation today!